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Conditions of Use

Acceptance of Terms & Conditions

Placing an order through this website is deemed to constitute your acceptance of our Terms & Conditions. If you do not understand any of these terms please contact us before you place an order.

About Us

Robbins Aquatics is a brand of Robbins Enterprises,
Robbins Enterprises is the trading name of Aaron Robbins,

Robbins Enterprises,
84 Humberstone Rd,
Grimsby,
N.E. Lincolnshire,
DN32 8AZ.

07923610506

Please note, we are strictly an online only business. We do not have any shops open to the general public which is one of the reasons why we can keep our prices so low.

Prices

Prices and any delivery costs will be as stated, we reserve the right to increase the prices of the products periodically to reflect any increased costs. If there are for any reason anomolies with the order calculating incorrectly due to website software failure when you order, we will inform you of the correct order price to confirm that you still want to go ahead with the order at the corrected price. We reserve the right to cancel orders that have not calculated correctly due to software error.

Shipping

We hope you find ordering from Robbins Aquatics a pleasant experience. If any part or all of your order is not in stock, we will contact you immediately. Our normal despatch days are Monday to Saturday.

Security & Privacy

At Robbins Aquatics we know that you demand the highest level of security for your online transactions. Robbins Aquatics does not have access to your credit and debit card details, which are sent direct to Nochex or PayPal whom are our payment service providers and use encrypted sessions. Other sensitive pages on our site such as login and shopping cart use 128/256-bit encrypted sessions to ensure that your personal and sensitive information is kept safe. You can usually tell when a page requesting payment or other sensitive details is secure as “https” appears in the address window of your browser and also a small padlock will be displayed. Our SSL certificate and encryption is provided by Comodo whos certificates deliver the highest levels of website security and are trusted by 99.9% of current Internet users

All the personal information that you provide, for example name, address, and credit/debit card number are used solely to process the transaction. We do not sell your information to any third party. Neither do we trade or share your details with any third party. All credit and debit card information is processed direct by our payment service providers, who are approved payment solution providers. Robbins Aquatics does not have any access to your credit and debit card information.

Cookie

A cookie is a small, harmless text file that is deposited by a computer server when you visit a web site. It is stored on your computer’s hard drive by your web browser. On revisiting this web site, our webserver will recognize the cookies. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance.

If you choose not to receive cookies, you may still use most of the features of this website, including purchasing items, but our webserver will not necessarily recognise you and your experience will not be personalised. This may mean that you need to re-enter certain details that you have already provided before.

Cancellation

You may cancel any order before the goods have been despatched and , if not happy with order, also cancel up until 7 days after receipt (Return costs to be paid by yourself). Should you wish to cancel an order, please send email to contactus@robbinsaquatics.co.uk

Payment

Payment for the items you wish to order can be paid for using Nochex and PayPal which accept credit and debit cards. You can also pay via cheque, please make cheques payable to Robbins Enterprises. Note, cheques are subject to clearence and no goods will be dispatched until cheque has cleared (usually 5-7 days).

Copyright Note

All pictures used on this site are the property of their respective owners.

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